Privacy Policy
1. Information We Collect
When you contact us, request a quote, or use our services, we may collect personal information including your name, email address, phone number, physical address, and details relevant to the security services you require. We also collect technical data such as IP addresses and browser information when you visit our website.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our security services
- Respond to enquiries and communicate with you
- Process payments and manage contracts
- Comply with legal and regulatory obligations
- Ensure site security and prevent fraud
3. Information Sharing
We do not sell or rent your personal information. We may share your information with trusted service providers who assist in our operations, law enforcement when required by law, or regulatory bodies as part of our licensing obligations under the Private Security Personnel and Private Investigators Act 2010.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All staff are trained in data handling and confidentiality obligations.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. CCTV footage and incident reports are retained in accordance with New Zealand privacy legislation and industry standards.
6. Your Rights
Under the Privacy Act 2020 (New Zealand), you have the right to access, correct, or request deletion of your personal information. To make a request, contact us at info@mealamusecurity.nz.
7. Cookies
Our website uses essential cookies to ensure functionality. We do not use tracking or advertising cookies. By using our website, you consent to the use of essential cookies.
8. Contact
If you have questions about this privacy policy or wish to exercise your rights, contact us at:
7/570 Mount Wellington Highway, Mount Wellington, Auckland 1062
Email: info@mealamusecurity.nz
Phone: 0800 817 817